Warranty and Returns:
Your satisfaction is important to us. If you are not satisfied with your purchase from BrightGuy, simply return the item within 30 days. The item must be returned in new condition (without engraving, scratches or any other damage), in original boxes, with parts and accessories and with all paperwork to insure full product credit. (Note: Shipping charges are refunded for defective products only). We will promptly send a replacement or issue credit (to the original form of payment) for the purchase price, whichever you prefer. Ship returns to BrightGuy at the address below. We recommend that you insure any items being returned, because we can issue credit only for items received.

For international orders, the customer is responsible for return shipping charges as well as the shipping charges for any

Click here for Returns Form and shipping label.

BrightGuy mailing and shipping address:
BrightGuy
38205 Stevens Blvd, Unit B
Willoughby, OH 44094

Warranty:
All products carry a warranty as stated by the manufacturer. Please contact the manufacturer directly for warranty service. Here is a list:

ManufacturerPhone / Website
5.11 Tactical866-451-1726
Acro X990562-693-2255
AE Light541-471-8988
Battery Caddy (Tools Aviation)866-540-7260
Bayco Products (Nightstick)800-233-2155
BlackJack888-222-9118
Boston Leather815-622-1635
Bright Star Lighting (Koehler)800-788-1696
Brinkmann800-468-5252
Cejay Engineering888-584-3060
Command Arms215-932-9772
Dorcy800-837-8558
EcoCentricNow Shake Light888-828-1405
eneloop (Panasonic)800-211-7262
Energizer800-383-7323
Fenixservice@fenixlight.com
First-Light USA877-454-4450
FoxFury760-945-4231
HDS Systems520-325-3004
Inova / Nite Ize800-678-6483
Klarusinfo@klaruslight.com
Leatherman800-847-8665
LED Lenser800-650-1245
Lightman (Visibility Systems)978-562-9050
Maglite800-289-6241
Maxa Beam (Peak Beam Systems)610-353-8505
Maxxeon360-320-3407
Millite (Lavi BBG)smadlavi@netvision.net.il
NEBO Tools (ASG)800-255-6061
Nighthawk877-268-4867
Nite Ize800-678-6483
Nitecore (Sysmax)info@nitecore.com
Pelican Products800-473-5422
Petzl877-807-3805
Photon (LRI)541-925-3741
Princeton Tec800-257-9080
Ripoffs717-295-6804
Streamlight800-523-7488 / Streamlight repair centers
SureFire800-828-8809
Tenergy510-687-0388
TerraLUX (LightStar)855-805-9146 x407
Underwater Kinetics (UK)800-852-7483
Zebralight972-929-7213
ZTS888-796-2777